Customer Reviews

Always a pleasure to come here. The service reception is great and quick to assist, the service time varies based on how busy they are but that’s just a given. Anytime I get The Works done here on my vehicle I leave and it feels brand new.

Awesome, I had taken it to another repair shop that told me I needed things I did not need. Quick lane at Ford was honest and efficient and just really nice. I feel confident that they completed the the job correctly and was fair and honest with the price and what was needed.

Just left the dealership, and I dealt with a gentleman named dylan, who was very nice and informative and straightforward.I did not purchase a vehicle today, but he was very nice and professional.

I have been taking my ford vehicle for service since 2016. They have always been professional, honest and great customer service. Thank you take care of my vehicle so quickly. Thank you Tammy H. for excellent customer service.

No games. If you go there, you'll definitely be driving.

Great service and great new car.

I want to thank Matthew Rueda for the excellent job he did during my car purchase. He was professional, knowledgeable, patient, and made the entire process smooth and stress-free. He took the time to answer all of my questions and made sure I was comfortable every step of the way. I truly appreciate his outstanding customer service and highly recommend asking for Matthew if you’re looking to buy a vehicle. Thank you for making this such a great experience!

Excellent professional service from start to finish

Processing the paper was pretty quick the staff was very generous and they honor other request that I had and I was out the door thank you Ford dealer

I had a great experience with Jarrett Ford! I’m very happy with the deal we made and with everyone we worked with throughout the process. Angel, our sales guy, was fantastic from start to finish—super helpful, straightforward, and easy to work with. Sales Manager Paul and Finance Manager Mike were also great—professional, friendly, and made everything smooth. This was honestly the quickest and easiest car-buying experience I’ve ever had. No typical dealership runaround or pressure—just a genuinely welcoming, small-town, home-like atmosphere. Highly recommend!

I have nothing but good things to say about them. They come to my house and they service my car in a timely matter and very polite and pleasant.

I had an outstanding experience with the Service Department at Jarrett Ford of Charlotte County in Port Charlotte! Tammy was absolutely amazing — professional, caring, and very communicative. She kept me updated every step of the way and made the whole process smooth and stress-free. A huge thank you to Tammy and everyone on the service team! You are all exceptional at your jobs. While other dealerships have failed me in the past, this one never gave up and always came out on top. They truly persist until the job is done right. Thank you all so much! You've restored my confidence in dealership service and earned a loyal customer. Highly recommend Jarrett Ford Port Charlotte service department and Jarrett Ford itself to anyone who needs reliable, honest service. Thank you again never stop being amazing.

They seem like straight up guys, transaction was smooth and vehicles were clean

We just had a great experience here. Very smooth, easy and simple process. Mathew was our exceptional sales person. He explained everything well and in detail, made sure we understood, and also threw in a few jokes and regular conversation to keep the time enjoyable. 10/10 recommend him to anyone! He knows his stuff! Judith was also great with helping us with our finance paperwork. She also did an amazing job, and is very welcoming - BUY YOUR CAR HERE

Outstanding customer service, beautiful sales team. Paul, Brian and Dylan. Thanks for the outstanding customer service.

When well

Jarrett Ford of Charlotte-County is the place to go. I received no pressure and lots of information. Went on a few test drives to find the exact Vehicle I wanted and my sales person Alan Stier was phenomenal. If you want a deal with a car dealership that stands by their products, Jarrett Ford of Charlotte County is the place to go. Ask for Alan Stier and tell him Christopher Cook sent you. Hopefully I’ll get a referral bonus for sending you. You will be very pleased with the services they provide.

We purchased our truck from Jarrett Ford of Charlotte County about three months ago and had an absolutely outstanding experience. After the purchase, we discovered a paint defect on the truck. Paul stayed in contact with us throughout the entire process and worked tirelessly to help us get the resolution we deserved from Ford. Once everything was settled, we already had our eyes on a new Expedition. Angel was there once again to make the deal happen. He even stayed late on a Friday night to accommodate us! The team worked magic with the numbers, our trade-in, and the compensation we received from Ford. This was our second seamless purchase with Jarrett Ford, and I honestly can’t imagine shopping anywhere else. The hometown feel, exceptional customer service, and genuine care they show their customers are exactly why we’ve driven from Fort Myers not once, but twice, for vehicle purchases and service. Thank you, Paul, Angel, and the entire Jarrett Ford team for making both experiences so easy and stress-free. You’ve earned customers for life! - Kayla & Megan